StarTek, Inc. (NYSE:SRT), a leading provider of high value business process outsourcing services to the communications industry, announced today that it has signed a lease for a new contact center in Jonesboro, Arkansas. Planned to be operational early in the third quarter of 2008, the Jonesboro center will provide in-bound customer care services for an existing Fortune 1000 telecom client and at capacity, employ more than 500 people.

“StarTek was looking for a community of individuals who have a passion for customer service, a promise of employee contribution, and the potential to grow with our company,” said Larry Jones, president and CEO of StarTek. “We found that in Jonesboro.”

Jones praised the Workforce Center, Arkansas State University and the Crowley’s Ridge College, county officials and various economic development groups in the county for convincing his company to locate its operations to Arkansas, adding that the company looks forward to working with each organization as StarTek grows in the Jonesboro community.

"We are excited that StarTek has selected Jonesboro as the site for its next customer service center and we look forward to StarTek being part of our community,” said Mark Young, president and CEO of the Jonesboro Regional Chamber of Commerce.

As one of the country’s largest contact center outsourcers for global communications corporations, StarTek answers in-bound calls for organizations in the areas of help, and customer service and support to create a positive customer care experience on behalf of its clients who are in the wireless, wireline, cable/broadband/satellite industries.

Located seventy miles northwest of Memphis, the 55,000 square-foot StarTek Jonesboro, Arkansas, facility will be located at 2908 South Caraway Road. StarTek typically hires customer service representatives, supervisors, and managers. Job applicants can get a jump-start by going to www.startek.com/careers to begin the application process. Click on http://www.startek.com/IMG/360.mov for a virtual tour of a StarTek contact center.


Next Article: FDIC to Survey Banks on Efforts to ...

Tags: BPO

Advertisement