TransUnion to Deploy Austin Logistics' Collection Software Solutions

TransUnion and Austin Logistics today announced TransUnion will offer Austin Logistics patented OnQ(TM) and CallTech(TM) Collections Optimization solutions to its commercial customer base. In this preferred provider agreement, TransUnion will host the applications as a managed service and make the solutions readily available to its Canadian customers.

In addition, TransUnion also will integrate both the industry leading ActionSelect treatment optimization solution and Valeo(TM), the company’s broadly patented inbound call center value routing solution.  By combining TransUnion’s credit data with Austin Logistics’ call center management software, collection organizations can better focus their resources on the accounts most likely to deliver the greatest return.

"To give our customers the ability to make better business decisions with advanced decisioning, comprehensive data and modeling was the goal of this joint venture," said TransUnion’s Derrick Breau, vice president sales and marketing. "OnQ and CallTech, market leading solutions, coupled with the depth of TransUnion’s data and modeling capabilities, will help our customers achieve greater efficiencies and bottom line improvements."

This move is the first deliverable in a strategic partnership between the two companies to help Canadian companies positively affect profitability by reducing both collection and treatment costs as well as charge-offs and risk throughout the credit lifecycle.

"Allying with TransUnion, one of Canada’s most trusted credit information companies is a cornerstone in our market entry into Canada," said Lee E. Martin, Canada General Manager, at Austin Logistics. "The services they provide and the solutions we offer are a great combination to help customers in Canada get the most benefit from their technology spend around collections and risk."