For the third year in a row, Phillips & Cohen Associates’ employees voted their employer into the ranks of The News Journal’s Top Workplaces. Phillips & Cohen Associates, Ltd. is a multi-national specialty debt collection agency with its North American Headquarters along the riverfront in Wilmington, DE.
The News Journal is a prominent Delaware publication and their Top Workplaces results were published on August 26th as featured on http://www.topworkplaces.com/frontend.php/regional-list/list/delawareonline.
Top Workplace winners were determined based purely on survey submissions from company employees which rate areas such as company leadership, compensation and training, diversity/inclusion, career development, family-friendly flexibility, and ethics. Phillips & Cohen Associates ranked in the top five of small companies this year.
“Since our inception, we have strived to create a workplace environment where employees feel valued and are happy to come to work,” said Matthew Phillips, Co-Chairman and CEO of Phillips & Cohen Associates. “The effects of this extra focus on employee satisfaction trickles down into the interactions our employees have with our client’s customers- and in our line of business that is ever-important. This type of award means the world to us because it tells us we are getting it right.”
Sample survey questions included, “This company operates by strong values and ethics; My job makes me feel like I am part of something meaningful; and My manager helps me learn and grow.”
The News Journal featured Phillips & Cohen Associates in an online article entitled “Motivation key ingredient at Phillips & Cohen” highlighting the company’s approach to collections and employee benefits which can be found at http://www.delawareonline.com/article/20130825/BUSINESS/308180014/Motivation-key-ingredient-Phillips-Cohen.
Curtis Vincent, Vice President of Human Resources at Phillips & Cohen Associates added, “From the moment our employees enter our doors, we are committed to ensuring they have all of the tools necessary to have a successful, positive experience. From our expansive training program, to our leadership and our culture of corporate values, we take pride in creating the type of place where people can thrive. Having our employees vote us into this award for three years in a row is a testament to that commitment.”
Phillips & Cohen Associates, Ltd. pioneered the compassionate deceased care recovery market by helping companies successfully manage complex estate debt situations and resolve them in a manner that preserves the dignity of affected individuals. The company’s clients range from mid-sized firms to leading national and international creditor and banking institutions. Phillips & Cohen Associates serves the consumer credit industry, banking and loan marketplace, as well as specialized industries including healthcare, utility, education and telecom. The company has four regional offices in the United States and three international offices in the United Kingdom, Canada and Australia.