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Executive Change: Southwest Credit Welcomes Felicia Shade to its Executive Management Team

15 November 2012

Rethinking Complaints Against the ARM Industry: What the Data Does and Does Not Show

14 November 2012

You Could Win an iPad Mini: insideARM's Debt Settlement Survey is Live

13 November 2012

How Collection Agencies Can Best Manage Debtor Phone Numbers

13 November 2012

CFPB Excludes Medical Debt Revenue from Definition of Annual Receipts

25 October 2012

CFPB Spells Out Debt Collection Industry Larger Market Participants

24 October 2012

UPDATE: Location Announced for CFPB Field Hearing on Debt Collection

19 October 2012

Treasury Department Hearing on Healthcare Debt Collection Rules Postponed

19 October 2012

WEBINAR: Using Retail Customer Service Models to Improve Debt Collection Performance

3 October 2012

How to Analyze a Balance Sheet to Understand a Company's Ability to Pay

11 September 2012

Inexpensive Marketing & Reputation Protection Tips for Your Collection Agency

23 August 2012

Executive Change: Convergent Hires Customer Contact Management Veteran as VP of Sales

17 August 2012

6 Ways to Get the Right Kind of Attention for Your Collection Agency

15 August 2012

My Shocking First Month as a Debt Collector

14 August 2012

Tonetti: CFPB Supervision to Create 'Level Playing Field' for Credit Market Participants

13 August 2012

Does Your Debt Collection Agency Seem Legit in Online Searches?

8 August 2012

New Patent Could Turn U.S. Debt Portfolio Market on its Ear

31 July 2012

Unlocking a Company's Ability to Pay Key for Collection Agencies

31 July 2012

Better For Whom? Debt Collection & the Better Business Bureau

19 June 2012

The Complaints Issue: Revisiting Consumer Debt Collection Complaints

18 June 2012