BPO News RSS Feed

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Today, BPO typically refers to the outsourcing of “back office” functions such as software or systems coding, billing, payment processing, debt collection, customer relationship management, technical support, and even accounting or finance functions.

See all Topics

Filter by Location

Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas United States Virgin Islands Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming

NCO Healthcare Operations Announces Additional Global Expansion

1 October 2012

ARM in the Credit Card Sector: A New Opportunity Unfolding

28 September 2012

Executive Change: RGS Financial Welcomes Jeff McCown, National Account Executive

27 September 2012

Executive Change: Don Christiano Promoted to SVP, Operations for Empereon Marketing

21 September 2012

Executive Change: Mary Jo Lambert-Terry Joins Gatestone as VP

19 September 2012

Constar Financial Services Achieves SSAE16 Renewal

14 September 2012

ARM/BPO Firm Empereon-Constar Expanding Call Centers; Creating 250 New Jobs

13 September 2012

Executive Change: John Stock Joins Gatestone as VP

12 September 2012

What Challenges and Opportunities Lie Ahead for ARM?

10 September 2012

APAC and NCO Group to Hire Over 700 Employees in North Carolina

31 August 2012

Call Center Offshoring Bill Being Pushed by Two Senators

22 August 2012

Executive Change: Convergent Hires Customer Contact Management Veteran as VP of Sales

17 August 2012

Debt Settlement and Collection Agencies: Complementary or At Odds?

15 August 2012

Is a Good Debt Collector 'Born With It’ or Taught?

14 August 2012

Two Become One: Dantom + PSC Info Group = Revspring, a Revenue Accelerator

14 August 2012

Canadian Company Offers Payday Lender Risk Assessment Bureau

14 August 2012

Kaulkin Ginsberg Highlights the Active Outsourced Business Services M&A Marketplace

30 July 2012

NCO Group/APAC Announces New President in the Philippines

20 July 2012

Collection Industry Process Serving Standards Now in Commenting Phase

16 July 2012

Empereon Marketing Announces Co-Branding with Affiliate Constar Financial Services: Empereon-Constar

21 June 2012

About

News RSS Feed



Copyright Auriemma Roundtables, Inc. All rights reserved.