The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Austin Logistics Awarded Patents for Inbound Contact Center Technology Innovations

12 September 2006

First Data to Acquire GZS Gesellschaft fur Zahlungssysteme mbH

12 September 2006

Bank of America Shifts Consumer Card Processing In House

12 September 2006

Friendly Text Messages Help Collection Agency

12 September 2006

BISYS Extends Closing Date for Sale of Information Services; Also Announces Receipt of Consent Under Credit Facility

12 September 2006

transmodus Offers On-demand ACH Payment and Collections Automation

12 September 2006

ABN AMRO U.S. Mortgage Unit Loses Data Tape

12 September 2006

PSI Uses Technology to Keep Call-center Biz in U.S.

12 September 2006

Credit Card Payments Via iPods and mp3 Players

12 September 2006

First Large-Scale Contactless Payment Trial in North America Set

12 September 2006

EFT Network Applies to Expand Fed Forward Service

12 September 2006

Some Sam's Club Customers' Credit Card Data Possibly Exposed

12 September 2006

More ATM and Debit Networks Choose Fair Isaac's CardAlert Fraud Manager to Combat Fraud

12 September 2006

Maxwell and Associates and ID Align For the Future of Efficient Skip-trace Services

12 September 2006

TSYS Acquires Equity Interest In China UnionPay Data

12 September 2006

Four Credit Unions Choose TNB Card Services for Credit Card Processing

12 September 2006

Experian Acquires PriceGrabber.com

12 September 2006

Convergys Corporation Receives the Frost & Sullivan 2005 Award for Competitive Strategy Leadership

12 September 2006

Email Marketing Communications From Credit Card Issuers to Their Customers Should Be Improved - Report

12 September 2006

Genpact Delivers Superior Customer Service with ATG's Progressive Call Center Technology

12 September 2006