The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Reader?s Digest Increases Call Center Agent Average ?Revenue per Minute? by 69%

15 April 2010

Columbia Ultimate Announces ManageMed 4.0 for Healthcare Collections

14 April 2010

Akcelerant Jump Starts 2010 with 10 New Customers

14 April 2010

IAT's CT Center Gives Bonneville Billing & Collections Many Options to Manage Accounts

14 April 2010

Executive Change: Dawn Horst Announces Separation from Contrax Systems

12 April 2010

Executive Change: James G. Brakke Appointed CEO and Co-Chairman of Debt Resolve

12 April 2010

Executive Change: Bob Derks to Bloodhound Software as Operations Manager

9 April 2010

Comarch Supports Debt Collection at Allianz Bank

9 April 2010

Docomo interTouch Deploys Noble Systems? Award-winning Solution Across Contact Centers Worldwide

8 April 2010

Executive Change: Gary Beet to TRAKAmerica as EVP

8 April 2010

Executive Change: TEC Services Group Names Will Turner VP of New Analytics Division

8 April 2010

Debt Resolve Launches in the Hispanic Market With Top Retailer

7 April 2010

Portfolio Recovery Associates Selects SAS For Proprietary Modeling

7 April 2010

LiveVox Announces 30 Number Horizontal Dialing

7 April 2010

LexisNexis Risk Solutions Helps Debt Collectors Save 50 Percent or More in Bankruptcy Searches

6 April 2010

Melissa Data Saves Mailers Money with Low Price Pledge on Change of Address Processing

6 April 2010

Arctic Collect Beta Testing is Almost Complete

5 April 2010

CAAL Enterprise Announces Launch of Collective Solution

5 April 2010

PCI Compliance and Data Security Requires Private Key Management

1 April 2010

Aspect Customer Looks to Improve Customer Experience with Quality Management in the Contact Center

31 March 2010