See all Topics
AdobeStock-colorado

Colorado Plans Meeting About Debt Collection Rules

28 June 2018

AdobeStock-tin-can-tcpa-call-mobile-fdcpa-voicemail

Massachusetts Supreme Court Just Made it Harder to Communicate With Consumers About a Debt

26 June 2018

AdobeStock-rules

FCC to Report on Robocall Progress; Fundamental Issues Remain Related to Debt Collection

22 June 2018

AdobeStock-podcast-earbuds-listen

New Consumer Strategy for Baiting FDCPA Violations, and Use of Text Messages in Debt Collection

21 June 2018

AdobeStock-search-meaning-vision-clarity-clear-seek-above

N.D. California: 1692g Validation Notice Not Overshadowed by CFDBPA Disclosure

21 June 2018

AdobeStock-join-together-agree-help-add-link-invite-member-group-hire-team

Motivating Your Collection Floor Team the Right Way (sponsored)

18 June 2018

pixabay-speech-bubble-speak-opinion-comment

BCFP Advises FCC to Carefully Consider ATDS Definition in Context of Debt Collection

14 June 2018

AdobeStock-questions

Mystery Solved!: So That’s What Happened to the FCC’s Order Implementing the BBA Amendment to the TCPA Exempting Collectors of Government-Backed Debt

12 June 2018

istock-us-capitol-aerial

Simultaneous House and Senate Bills Introduced to Expand TCPA’s ATDS Definition to Stop Robocalls made from Lists

11 June 2018

AdobeStock-phone-answer-fdcpa-landline

IVR Technology - It's the New Thing Again

6 June 2018

pixabay-time-clock-watch

3rd Circ: FDCPA Statute Of Limitations Runs from Date of Violation, Not Discovery

6 June 2018

AdobeStock-tcpa-mobile-cell-phone-consumer-answer

*7 Wars: FCC Considers Key Punch Revocation in Effort to Stop Robocalls

5 June 2018

AdobeStock-consent

Facing the Music: Consent Granted When Consumer Voluntarily Provides Phone Number Limited by “Transactional Context”

31 May 2018

iStock-call-center-woman-female-headset-bpo-outsource

You May Need to Adjust Your Calling Practices: Verizon

23 May 2018

AdobeStock-disclosure

E.D.N.Y. Decides Question Left Open in Taylor

23 May 2018

AdobeStock-Customer Service Complaint

Convoke Adds Complaints Management to its Platform

17 May 2018

pixabay-california-sunset-ocean

SD Calif. Continues Trend of Bringing Clarity to Case Alleging Improper Interest Charges

16 May 2018

AdobeStock-denied-turned down-no-court-refuse

Court Denies Request for Re-Hearing in Taylor Interest Disclosure Case

15 May 2018

AdobeStock-court-decisions-judge-decide

Mistaken Identity and the FDCPA and FCRA

9 May 2018

adobestock-jury-courtroom-verdict

Jury Reaches Verdict in CFPB Case Against Collection Law Firm

8 May 2018