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What to Expect

Once you've completed your purchase for a downloadable product, you can download it by:

  • Logging in to your account. From "My Account," go to the "My Downloadable Products" page to download your products.
  • In the order confirmation email you are sent the product listing will include a download link which you can also use to directly download your purchases.

This Account Lifecycle Checklist allows your compliance team to review your incoming accounts from every angle -- from initial placements to returns.

It's the same scrutiny the CFPB or any other regulator would give to your accounts.

This document is a terrific tool for gap assessments and examination preparedness. It's a downloadable Excel spreadsheet that you can customize and augment, based on your own company's needs.

Even if you're not directly affected, being CFPB-ready can only make your collection agency more compliant.