Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Debt Buyer Gets Mixed Result in State Supreme Court Appeal Against AG
18 November 2013
DBA International Approves Audit Firms for Certification Program
18 November 2013
"Double-Dipping" CFPB Shakes Debt Collection Complaints Landscape
18 November 2013
Appeals Court Places Debt Collection Liabilities Under FDCPA on Creditor
14 November 2013
New Regulations in UK Will Hurt Debt Collection Success, FICO Survey Finds
14 November 2013
CFPB Director Cordray: Debt Collection Information is a Top Concern
13 November 2013
How Are Debt Collectors Handling Complaints?
12 November 2013
Start the Customer Experience Collections Strategies Revolution
12 November 2013
Bankruptcy FDCPA Case Dismissal Upheld on Appeal
11 November 2013
New Zealand Regulator Announces $3 million Settlement with Debt Collector
11 November 2013
Consumer Complaint Data Shows Possible (and Preventable) UDAAP Issues
11 November 2013
Collection Industry Gears Up to Engage CFPB on Rulemaking
8 November 2013
CFPB Targets Bank of America Credit Card Services, Debt Complaints
7 November 2013
CFPB Releases Debt Collection Complaints Data, and Here It Is
6 November 2013
CFPB Consumer Complaint Data Gives Compliance Clues to Debt Collectors
6 November 2013
CFPB Begins Rulemaking Process for Debt Collection Industry
5 November 2013
Compliance Headaches Shifting to TCPA as Environment Changes
5 November 2013
Debt Collection Tax Scammers Sentenced to Years in Federal Prison
5 November 2013
OCC Issues Bulletin to Banks on Risk Management Guidelines for Third-Party Relationships
5 November 2013
FDCPA Reform Bill Introduced in House; Focuses on Time-Barred Debt
4 November 2013
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