Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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A Culture of Unaccountability Regarding Consumer Debt
12 August 2014
Executive Change: Alan Singer Promoted to SVP and General Counsel at SquareTwo
12 August 2014
Encore Capital Group Buys Collection Agency Atlantic Credit & Finance for Nearly $200 million
8 August 2014
Court Asks State Bar to Review Frequent Flyer's License to Practice Law After He Files Frivolous Complaint
8 August 2014
FICO's New Credit Score Addresses Medical Debt Collection and Collection Agency Accounts
8 August 2014
CBE Companies Opens New Operational Center in Iowa
8 August 2014
Whitepaper Examines How Agencies Can Harness Speech Analytics to Their Advantage
8 August 2014
FTC Announces Settlements with Two Collection Agencies for $2 million
7 August 2014
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7 August 2014
Senators Push For Investigation of USA Discounters' 'Aggressive' Debt Collection Tactics
7 August 2014
The Beginner's Guide to Content Marketing
7 August 2014
Debt Collection Attorney Oversight Called Into Question - Literally
7 August 2014
Federal Regulator OCC Issues Guidance on Debt Portfolio Sales
6 August 2014
Hey, You Wanna Watch a Web Series About Debt Collectors Getting Superpowers?
6 August 2014
Consumer Collection Management Selects Castel Connects Dialer for ARM Healthcare Business
6 August 2014
Senate Draft Bill Targets Private Collectors in Student Loan Market
6 August 2014
China's Booming Credit Economy and the Potential for US ARM
5 August 2014
Study Shows Collection Agencies Recovering More Debt at Lower Pay with Fewer Collectors
5 August 2014
KM² Solutions Adds Another Fortune 500 Client
5 August 2014
Commercial Debt Collection Agency Releases Sample Collection Call Script
5 August 2014
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