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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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KM² Solutions Adds Another Caribbean Contact Center

4 August 2014

Eye Opening TCPA Settlement Further Distorts Public View of Collection Professionals

1 August 2014

Executive Change: Collection Agency MRS BPO Adds Chris Repholz as COO

1 August 2014

Capio Partners Chairman Jim Richards Named President-Elect of ACA International

1 August 2014

Louisiana Looking for Collection Agencies to Work for New State Office

1 August 2014

Capital One and Three ARM Firms Agree to $75 million TCPA Settlement

31 July 2014

What the Showtime Rotisserie Slogan Can Teach Us about Marketing

31 July 2014

Executive Change: Coast Professional Announces David Den Houten as Chief Compliance Officer

31 July 2014

Executive Change: Account Control Technology Welcomes Valerie LaBarba as Director of Project Management

31 July 2014

MyGovWatch.com Makes Federal Debt Collection Report Available

30 July 2014

More than 35 Percent of American Adults are Currently in Collections: Report

29 July 2014

Executive Change: Mark Savoie to Stoneleigh Recovery Associates as VP

29 July 2014

Debt Collection Becoming an Actual Issue in Hot State AG Election

28 July 2014

European ARM Giant Lindorff Acquires Collection Unit of Spanish Bank

28 July 2014

Executive Change: Michael Chamberlain Joins Allied Collection Services as EVP

28 July 2014

A Lot Going on at JJL Process

28 July 2014

Washington Lawsuit Scrutinizes Use of Prosecutor's Seal on Debt Collection Letters

25 July 2014

ACA International Announces 2014-2015 Board of Directors and Officers

24 July 2014

Debt Collectors Seemingly Split on the Question of Calling Cell Phones

24 July 2014

New York Court Halts Debt Collector’s Operations, Freezes Assets

24 July 2014

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