Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Present Capacity and Effective Consent: Two Parts of a Compelling TCPA Panel at ACA

23 July 2014

Ohio AG Accused of Giving Debt Collection Contracts to Donors

23 July 2014

Compliance Professionals in the Debt Industry Need Allies

23 July 2014

Sixth Circuit Broadens FDCPA Verification Requirements for Debt Collectors

23 July 2014

Debt Collector Opens Its Doors to ABC World News with Diane Sawyer

23 July 2014

Webinar Examines Opportunities Within Student Loan Market

22 July 2014

CFPB Debuts Slightly Clunky Portal for Debt Settlement Complaints

22 July 2014

Debt Industry Responds to New York's New Rules for Collectors, Buyers

22 July 2014

Stellar Recovery, Inc. Named to 50 Fastest Growing Companies in Northeast FL at No. 45

22 July 2014

DialConnection announces investment by Potomac Equity Partners

22 July 2014

Policy Preparedness: A CFPB Focus for Compliance Management

21 July 2014

Happy Fourth Birthday, CFPB!

21 July 2014

Utah-based Collection Agency Celebrates First Anniversary

21 July 2014

Big Bank Regulators Propose New Supervision Model

18 July 2014

New Whitepaper Reveals Three Strategies to Shrink Bad Debt

18 July 2014

TCPA Victory May Expand Scope of Vicarious Liability Claims

18 July 2014

CFPB Takes Direct Aim at Policing Legal Profession

18 July 2014

Can Debt Collectors Legally Charge Interest?

17 July 2014

Consumer Narratives Coming Soon to CFPB Complaint Database

17 July 2014

Where are the Collection Opportunities in Coming Years?

17 July 2014