Maxwell and Associates and ID Align For the Future of Efficient Skip-trace Services

Interactive Data (ID) welcomes Georgia collection agency Maxwell & Associates into the ID alliance?a partnership that offers Maxwell clients the unique advantages of ID’s revolutionary Batch and Online search products, and gives the collections world a glimpse of the future of the search. ID will serve as Maxwell?s primary source of skip trace data.

The key to this collaboration is customization. Chuck Whelan, Chief Operating Officer for Maxwell & Associates says, “Christopher Schaffer, VP of Business Development at Interactive Data, came to our location and helped us analyze the highest and best use of ID’s resources for our unique client base. We were overwhelmed with his ideas and recommendations. Most companies simply offer a ‘boiler plate’ set of services with little information and no interaction. That was not the case with Christopher and ID. We couldn?t be more pleased with his recommendations and product lines.”

ID’s scalable Online and Batch products serve Maxwell’s diverse client base well, from the company’s small balance portfolio clients to their highest volume searchers. Through this partnership, each gets the search power they require. Small clients are offered directed, tiered data that delivers ultimate cost-efficiency. Larger players gain access to a deeper search engine as needed.

With this collaboration in place, ID’s Schaeffer looks forward with optimism. Specialized alliances like this provide the tools for continued growth and innovation inside the collections industry. As customization of this type takes hold, costs will drop, efficiency will rise, and increasing amounts of information will become readily available at better prices. Schaeffer adds, “As other agencies align with ID (major players like Maxwell and Associates), we will be able to provide even better pricing and expand our research and development area to fine tune our operations. Because of this, we will soon be able to offer even greater, and even more creative solutions in the skip trace arena. This ID alliance is just one of many that will form the wave of the future in this industry.”