NCO Group Celebrates Its Newest Call Center

HORSHAM, Pa. — NCO Group, Inc. ("NCO"), a global provider of business process outsourcing services, is pleased to announce an "Inauguration Ceremony" to be held on Tuesday, August 25th beginning at 8:30 am(EDT), at its newest call center located in Guatemala, at Calzada Roosevelt, 14-82, zona 7, Galerias Primma.

Expected attendees will include: Romulo Alfredo Caballeros Guatemala’s Economic Minister, Stephen G. McFarland the U.S. Ambassador, and NCO executives along with current clients.

NCO operates a global network, with over 100 customer contact centers around the world, with offices located in the United States, the Philippines, Canada, Panama, Barbados, Mexico, the United Kingdom, Australia and Antigua, as well as a strategic alliance in India. With the addition of their newest call center in Guatemala, NCO increases its worldwide capabilities to provide better services to its clients.

According to "Invest in Guatemala," Guatemala has the highest EAP (Economically Active Population) percentage of Central America, and a 90% literacy rate. Since 1985, Guatemala has been moving toward open market policies with the region and other world countries.

Michael J. Barrist, Chairman and Chief Executive Officer of NCO, said, "This new center in Guatemala is a great addition to our network of call centers and enhances our ability to service our international clients with one of the largest bilingual labor pool in the region."

About NCO
NCO Group, Inc. is a global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services through over 100 offices in the United States, Canada, the Philippines, Guatemala, Panama, the Caribbean, India, Mexico, the United Kingdom, and Australia.

About Invest In Guatemala
Its mission is to contribute to the socioeconomic development of Guatemala through the successful promotion of direct foreign investment oriented, chiefly, to the export of goods and services. To learn more, visit – http://www.investinguatemala.org