Howard University Hospital Outsources Outpatient ARM to Per-Se Technologies

Howard University Hospital of Washington, DC, has outsourced its outpatient accounts receivable management to Per-Se Technologies, the leader in Connective Healthcare solutions that help physicians, pharmacies and hospitals realize their financial goals.

Howard University Hospital currently uses a Per-Se revenue cycle management software tool, ePREMIS®, to automate its claims submission process. The 482-bed teaching hospital expanded its relationship with Per-Se after the Company continued to demonstrate the financial benefits of its expertise in reimbursement management.

“Outsourcing is never an easy decision, but Per-Se earned our trust by demonstrating how their expertise in reimbursement can positively improve our bottom line,” said Derrick Hollings, chief financial officer at Howard University Hospital. “Per-Se’s combination of software and service presents the right balance for Howard that not only helps us to increase staff productivity within our central billing office, but also supports our initiatives to improve cash flow and enhance patient satisfaction by resolving open accounts.”

“Hospitals are over burdened by continuous reimbursement challenges and complex administrative tasks that invariably impact staff productivity and patient-care related initiatives,” said Dave Mason, president of Hospital Solutions – Revenue Cycle Management for Per-Se Technologies. “That’s why we’re applying more than two decades of reimbursement expertise to deliver outsourcing receivables management services that alleviate administrative pressures and help hospitals become more profitable.”

An established leader in physician practice revenue cycle outsourcing, Per-Se is also extending its reimbursement expertise to hospitals. Outsourced Services relationships, such as the one with Howard University Hospital, represents an extension to a hospital central billing office in order to help accelerate cash flow by speeding collections of outstanding receivables and increasing collections of aged, problematic accounts.

In addition to outsourcing services to manage central billing office functions, Per-Se offers a complete suite of Revenue Cycle Management solutions for hospitals, including ePREMIS, that helps hospitals manage the challenges of high accounts receivable days and the increasing cost of collections by streamlining the claims reimbursement cycle. Other Revenue Cycle Management solutions include real-time electronic claims management, print and mail services, denial management and cash posting.