Gila Corporation Commits to Agility Recovery Solutions for Disaster Recovery

Gila Corporation (parent company of Municipal Services Bureau [MSB] and Gila Group) has enlisted Agility Recovery Solutions to provide a mobile office recovery in the event of a business interruption or disaster. The agreement also provides Gila Corporation access to Agility’s $35 million in technology resources if a server fails, there is a power failure or any service interruption event.

In light of recent devastating natural disasters nationwide, Gila Corporation polled its clients to identify and prioritize key client issues. “Total suspension of services due to natural disasters was a repeated concern from our clients,” says Domenick Riccio, CIO of Gila Corporation. Gila’s operations are critical for its clients needs. As such, Gila officials identified the need to be recoverable at the time of interruption. 

“Having access to Agility in the event of a disaster is critical for our business,” says Domenick Riccio. “During our 16 years of business, we have never experienced a catastrophic outage, but we have a commitment to our clients, our employees and our partners. They expect us to be here for them, no matter the severity of the situation.”

If Gila Corporation is ever temporarily displaced because of fire, storm, flood or any other disaster, company officials have a disaster plan in place that provides on-site mobile recovery, which includes mobile office space, generators, computers, servers, satellite phones, Internet connections, desks, chairs, fax machines and more. Our commitment to our clients is that we will have Gila Corporation operational within 48 hours of declaring an interruption. As part of its solution, Agility will provide technology to Gila Corporation in case a server or any other critical piece of technology fails during normal operations.

“In the wake of Hurricane Katrina, many businesses realized how vulnerable they were by only having a data back-up plan,” said Bob Boyd, president and CEO of Agility. “The day after the storm, your data may be ready to use. But what will you do if your building is flooded? People recovery should be a mandatory piece of any disaster recovery plan and Gila officials truly understand this need.

According to a recent study by Forrester Consulting, only 25 percent of businesses feel they are "very prepared" to recovery their people.“The benefit of our recovery plan is that we’ll be able to recover onsite, anytime, with any and all of the technology we need,” said Gila’s Riccio. “Whether it’s a fire, flood or regional event, we’ll be up-and-running, providing a place for our employees to continue building the trust of our clients and partners.”

Founded in 1991, Gila Corporation is a leading provider of customized revenue recovery products and services for governmental entities and financial institutions nationwide. Headquartered in Austin, Texas, the company offers outsourced collection, customer service, payment processing and call center services to more than 400 clients across the country.