Aspect Software, Inc. the world’s largest company solely focused on the contact center, today announced its chief executive officer and president, Jim Foy, has been named CEO of the Year for the Contact Center Industry by Frost & Sullivan, a global growth consulting company. The award was announced at the annual Information and Communication Technology Awards Banquet in Scottsdale, Ariz. on Wednesday, January 25, 2006.


Frost & Sullivan annually presents the CEO of the Year award to the CEO/executive who has demonstrated leadership excellence within their industry. Gains in market share and decisions that grow the company, as well as leadership that affects observable changes in the industry, are common CEO performance measurement criterion and are important metrics Frost & Sullivan uses in its CEO of the Year Award selection process.


“We believe that Mr. Foy’s vision, leadership and influence in the market has catapulted Aspect Software into a prominent position in the industry,” said Alpa Shah, Frost & Sullivan VP of ICT Growth Partnership Services. “We look forward to seeing more from Aspect Software as the company continues to grow under Mr. Foy’s guidance.”


“I am honored to have been selected for this prestigious award and I believe that it is a reflection of the hard work and dedication of the whole of Aspect Software, as we have all contributed to developing and executing on a winning strategy,” said Foy. “I am proud to head an organization that has successfully grown organically, and through mergers and acquisitions, to become a true leader in our industry with a sole focus on helping companies better achieve their customer interaction objectives.”


Foy has been CEO and president of Aspect Software since 2001. Under his direction, the company has grown from $90 million in revenue to more than $600 million in revenue in 2005. Aspect Software was formed from the merger of Concerto Software and Aspect Communications in 2005 and is the world leader in predictive dialing and workforce optimization, as well as one of the largest providers of automatic call distributors (ACDs), voice self-service applications and unified contact center solutions.


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