UK Collection Agency Using Car Tag-Reading Technology to Get Debtors

http://www.insidearm.com/news/00018068-uk-collection-agency-using-car-tag-readin/

A UK debt collection firm, Swift Credit Services, is using car tag-reading technology to find debtors.

The agency owns two vans equipped with cameras that record the tag numbers of all passing vehicles. The tags are then checked against a database of scofflaws to see if the car has been involved in traffic offences for which fines are still unpaid.

Swift managing director Huw Lloyd-Lewis described Automatic Number Plate Recognition (ANPR) cameras and associated software as “probably the most revolutionary system to be introduced into parking enforcement in the UK” in a story running in the Western Mail.

New technology is also helping Swift collect payments. Swift upgraded its call center with management software which enables callers with a touch telephone to make payment without the need to speak to an adviser.