NCO Group Joins LiveVox in Webinar to Discuss Quick Connect

SAN FRANCISCO — Never has the credit and collections industry had such a need to maximize agent talk time to ensure productivity.

NCO Group Inc., a leader in business process outsourcing solutions, will join LiveVox Inc., the leading provider of hosted-dialer solutions, in a complementary webinar at 2 PM EST Wednesday, November 18, to discuss strategies and practices with Quick Connect, a hosted dialer-replication tool.

Who: Leading receivables management operations and technology thought leaders, including:

• Greg Stevens, VP, Customer Contact Management, NCO
• Paul McGee, Director Customer Contact Management, NCO
• John McNamara, Chief Marketing Officer, LiveVox
• Jonathon Ritchie, Senior Sales Engineer, LiveVox

What: Complimentary webinar to discuss Quick Connect best practices

When: 2 PM EST, Wednesday, November 18

Where: Use the following link to register:  http://livevox.webex.com/livevox/j.php?ED=118300477&RG=1&UID=1019681137&RT=MiMxMQ%3D%3D

The session will include overviews of hosted dialing features, best practices and key performance indicators crucial to maximizing recoveries.

About NCO
NCO is an industry leader in providing clients with business process outsourcing (BPO) solutions. NCO’s outsourcing portfolio includes accounts receivable management, customer management services and back-office services for a diversified customer base. NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace and to scale operations to meet client specifications. Qualified applicants wishing to apply for employment with NCO should visit www.ncogroup.com.

About LiveVox
LiveVox is the first provider of hosted dialer solutions for the credit and collections industry. Breakthrough, patented technology and deep industry knowledge allow LiveVox to assist clients with optimizing their operations and collection strategies. Private, carrier-grade VoIP networks enable LiveVox to maximize the productivity of leading credit, collections, debt purchase and call center organizations at the lowest cost of ownership in the marketplace. LiveVox is headquartered in San Francisco. For more information, visit www.livevox.com.