BPO News RSS Feed

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Today, BPO typically refers to the outsourcing of “back office” functions such as software or systems coding, billing, payment processing, debt collection, customer relationship management, technical support, and even accounting or finance functions.

See all Topics

Filter by Location

Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas United States Virgin Islands Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming

SoundBite Communications Helps ARM Industry Weather Challenging Market

8 June 2010

Motivating for the Long Term

3 June 2010

NCO Group Ranked 24 Amongst the Top 100 Global Outsourcing Companies by IAOP

3 June 2010

Frost & Sullivan Awards LiveVox ?Best Brand? Among Hosted Outbound Customer Contact Solutions

2 June 2010

ARM Industry Veterans Launch New Call Center in Nevada

28 May 2010

Green River Capital Launches Short Sale Provider; Gets Licensed as Debt Collector

26 May 2010

Teleperformance Partners With RightNow for Contact Center on Demand

25 May 2010

At FTC?s Request, Court Stops Deceptive Telemarketing Calls Pitching Credit Card Interest Rate Reduction

21 May 2010

Debt Collection is not for Everyone: Understanding Turnover

19 May 2010

Quantum Servicing Receives ?Best Practices Award? for Contact Center Technology from Noble Systems

19 May 2010

LiveVox Announces VoIP Agent@Ready

18 May 2010

Aspect Hosts Collaboration in the 2.0 Enterprise, a Live Event in UCWorld.com

14 May 2010

NCO Group Reports Loss in First Quarter on Increase in Revenue

14 May 2010

NCO Group Receives 2010 CRM Excellence Award From Customer Interaction Solutions Magazine

13 May 2010

General Credit Services Announces 2010 GCS World Conference

12 May 2010

Virtuoso Sourcing Group Completes Strategic ARM Acquisitions

6 May 2010

DialConnection Enhances Call Recording Suite With the Integration of All Recordings From IP-PBX Systems

4 May 2010

Firstsource Reports Fiscal 2010 Revenues of $413 million, Up 12.7%

3 May 2010

Collection Agency Donates $100,000 to Local Hospital

30 April 2010

VWA and American Moving & Storage Association Join Forces to Offer ARM Services to Nationwide Membership

29 April 2010

About

News RSS Feed



Copyright Auriemma Roundtables, Inc. All rights reserved.