With identity theft a widespread issue in the financial services industry, banks and ARM companies are under increased pressure to ensure consumers’ sensitive identification, contact, and financial information is kept safe. In fact, a number of recent state and federal laws and regulations codify certain requirements for handling financial data. Firms in the ARM industry must adhere to a host of standards, including the Payment Card Industry Data Security Standard (PCI DSS), the financial privacy and safeguards rules in the Gramm–Leach–Bliley Act (GLBA), the FTC’s Red Flags Rule for identity theft, information security standard ISO 27002, HIPAA and the HITECH Act for the healthcare sector, and the Federal Information Security Management Act of 2002 (FISMA) for those collecting on government contracts. Auditing standard SAS 70 is also required for many in the financial services industry that use outside vendors such as debt collection agencies.

See all Topics

DBA International Applauds New FTC Security Measure on the Sharing of Portfolio Data

14 November 2014

FTC Details Data Security Steps for Debt Buyers and Sellers

13 November 2014

Financial Services Groups to Congress: Retailers Inaccurate and Misleading on Data Breaches

12 November 2014

Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

15 October 2014

RevSpring Raises the Security Certifications and Compliance "Bar" with HITRUST

14 October 2014

Compliance Acronym Stew: Is Your Collection Agency at Risk? Part III: Red Flags, GLBA, and HIPAA

1 October 2014

BFrame Announces Cloud Infrastructure Partnership

26 September 2014

SSAE-16: What Once Set You Apart Will Soon Be a Requirement

22 September 2014

Compliance Acronym Stew: Is Your Collection Agency at Risk? Part II: PCI DSS

10 September 2014

Unifund Completes Successful SSAE 16, Type 2 Audit

6 August 2014

Collectors Need More Modern Approach when Trusting Data to Vendors

16 July 2014

Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

10 July 2014

Collection Agencies Leveraging More Technology According to BillingTree's 2nd Annual ARM Industry Survey

3 July 2014

LiveVox Announces the "Four Clouds", A TCPA Risk Mitigation Suite

24 June 2014

Peacock Consulting Upgrades CastIMS Compliance Management System

11 June 2014

FTC Calls for Congress to Act on Consumer Data Issues, Specifically Skip Tracing

28 May 2014

CBE Companies Announces Formation of LocateSmarter

27 May 2014

Why does Amazon Know More About Our Customers than the ARM Industry?

7 May 2014

F.H. Cann & Associates Achieves FISMA Compliance

7 May 2014

RevSpring Sponsors "Building a Transformational Compliance Program" Webinar

2 May 2014