Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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Federal Govt Contract Expert Offers Insight Into ED Collection Contract Awards

22 December 2016


Dept of Education Announces Debriefing Schedule for Unsuccessful Participants in Collection RFP

19 December 2016


New Student Loan Rehab Portal from BillingTree Assists Agencies and Consumers

14 December 2016


Breaking News: Department of Education Announces Award of New Debt Collection Contracts

10 December 2016

The CFPB's Consent Orders Regulating the ARM Industry Thumbnail

insideARM Releases Updated CFPB Consent Order Report Including Charts, Analysis and Examples

8 November 2016

CFPB Plans Public Meeting on Debt Collection

17 October 2016


Is the Wait for the ED Contract Almost Over?

19 September 2016


CFPB Makes Bridgepoint Education Refund All Private Student Loans

13 September 2016


Wells Fargo Reaches Settlement with CFPB Over Alleged Illegal Student Loan Servicing Practices

23 August 2016


Performant Financial Corporation Announces Financial Results for Q2 2016

8 August 2016


Did the FCC Even Consider the Thousands of Responses to its Rulemaking Proposal?

25 July 2016

Massachusetts Court Rules Any Call is a "Communication"

19 July 2016


Another New Twist in the ongoing Department of Education Debt Collection Contract Saga – Two Firms Win Appeal of Denied Protest

14 July 2016


Student Debt Series from Reveal and Consumer Reports Highlights Disastrous System of Compound Interest

29 June 2016


ConServe Submits Thoughtful Response to FCC Request for Comments on TCPA Exception for Government Debts

16 June 2016


Navient CEO Shares Rarely Heard Stories About Student Debt Payment

31 May 2016


V&K Achieves Federal HUBZone Certification

24 May 2016


EFC, NCHER, and SLSA Respond to FCC’s Proposal Restricting Effective Contact to Student Loan Borrowers

9 May 2016


FCC Releases Notice of Proposed Rulemaking on Government Debt Collection Calls

9 May 2016

White House, ED, and CFPB Announce Major Student Loan Initiative But Don't Address Post-Default Issues

28 April 2016