Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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CFPB, ED Sued for Failure to Oversee Student Loan Servicers

26 November 2019

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Senators Demand CFPB Review Payment Processing Errors at Student Loan Servicer, Denials of Loan Forgiveness

30 October 2019


A. Wayne Johnson Resigns from Dept of ED, Suggests All Student Loans Should Be Canceled

24 October 2019


Lively Debt Collection Debate Likely in House Fin. Servs. Committee Hearing Tomorrow

25 September 2019

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CFPB Appoints Private Student Loan Ombudsma

19 August 2019

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No Unilateral Revocation of Bargained-For Consent, Says S.D. Florida in Student Loan TCPA Case

3 June 2019


White House Issues Executive Order on Collection of Defaulted Federal Student Loans

27 March 2019

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iA Video Series: Ironing Out the Irony of ED's NextGen Strategy

27 March 2019

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Twin Bills To Alleviate Cost of Higher Education and Student Debt Introduced in House and Senate

11 March 2019


Navient’s $2.5M TCPA Settlement Finalized

11 February 2019


ED Cancels Latest Phase of NextGen Procurement; Expert Reaction with Randy Kamm

10 January 2019


FTC Settles With Two Student Loan Debt Relief Companies Over Illegal Upfront Fees and False Promises

10 December 2018

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Student Debt Front and Center at Consumer Federation of America Conference

6 December 2018


Federal Law Preempts DC Licensing Requirements for Certain Types of Federal Student Loans, According to District of DC

6 December 2018

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Former BCFP Student Loan Ombudsman Launches Student Borrower Protection Center

29 November 2018


DeVos Speech Warns of Student Debt Crisis, Addresses Issues with Federal Student Aid Program

28 November 2018


New York Fed Report Shows Decline in Collection Accounts... Or Does It?

20 November 2018

Report Shows Profile of Borrowers Who are Likely to Default on Student Loan Debt

2 October 2018


Federal SBA Mentoring Program Teleseminar to Feature SDVOSBs / HUBZone Protégé Options

19 September 2018


Dept. of ED: Why Proceed With a Procurement for Services that are Going the Way of the Dodo?

13 September 2018