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The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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TCPA and Revocation of Consent – Who? What? Where? How?

8 September 2015

Challenges, But Few Solutions, Evident in the TCPA’s "One-Strike" Rule

8 September 2015

U.S. Chamber of Commerce Joins the Growing List of Petitions Against FCC For TCPA Ruling

4 September 2015

insideARM Announces New Membership Director for the Compliance Professionals Forum

4 September 2015

CBA Joins the Bandwagon; Files Petition to the FCC for Declaratory Ruling

3 September 2015

CBE Group Defeats Motion for Class Action Certification in TCPA Case

31 August 2015

Another Positive TCPA “Prior Express Consent” Case

27 August 2015

Eleventh Circuit Court of Appeals Confirms Validity of “Prior Express Consent" in TCPA Case

26 August 2015

“Human Intervention” by Strip Club is Sufficient to Defeat a TCPA Claim

24 August 2015

FDCPA Lawsuits Up Sharply YTD in 2015 vs. 2014

21 August 2015

Robo-Calling and the ARM Industry: An Open Letter to the FCC

14 August 2015

4 Collection Agencies File Motion to Intervene in Support of Appeals of FCC’s July 10, 2015 Declaratory Ruling

13 August 2015

Attorney Insight: The FCC's TCPA Consent Order

12 August 2015

New Whitepaper Examines Mobile Strategies in a Post-FCC/TCPA World

31 July 2015

Lawmakers Suddenly Asking The Same TCPA Questions As Debt Collectors

30 July 2015

Another Reason For Collectors To Be Cautious When Calling Consumer Cell Phones

24 July 2015

Webinar: What You Need to Know About the FCC’s TCPA Declaratory Rulings

20 July 2015

What Debt Collectors Really Need To Know About the FCC Order and the TCPA

17 July 2015

Lawsuits Against the Industry Up Across the Board

17 July 2015

Multiple Groups Hop on the Bandwagon, Filing Suit In Multiple Courts For TCPA Ruling

16 July 2015

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