BPO News RSS Feed

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Today, BPO typically refers to the outsourcing of “back office” functions such as software or systems coding, billing, payment processing, debt collection, customer relationship management, technical support, and even accounting or finance functions.

See all Topics

Filter by Location

Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas United States Virgin Islands Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming

Collection Agencies Experimenting with Technology to Deliver Results in Tough Times

10 June 2009

LiveVox Data Reveals Dialer Line Starvation Reduces Collection Agent Talk Time up to 50%

9 June 2009

Res-Q Contact Services Receives "Best Practices" Award from Noble Systems

9 June 2009

Accertify and RMS Partner to Reduce Credit Card Fraud and Chargebacks

8 June 2009

Receivables Management Bureau Changes Name to Healthcare Receivables Group

4 June 2009

TCN is Pleased to Announce this Month its Commemoration of 10 Successful Years of Business

3 June 2009

Thermo Credit Announces $1 Billion of Receivables Purchased

2 June 2009

DialConnection Announces A Strategic Partnership With SingleSource Telecom

2 June 2009

Noble Systems Receives Frost & Sullivan's "2009 North American Customer Value Leadership" Award

2 June 2009

eTelecare Wins CRM Excellence Award for the Sixth Time

2 June 2009

Workforce Incentive Programs: The Evidence & the Myths Revisited

1 June 2009

Aspect Leads North American Outbound Market in Frost & Sullivan Report

28 May 2009

RMS India Achieves PCI Compliance

27 May 2009

LiveVox Unmasks Hidden Costs in Telecom Bills of Dialer Customers

27 May 2009

Castel Secures Patent for its Unique Predictive Dialer Technology

26 May 2009

Melissa Data Ranks Highest in Customer Satisfaction in Data Quality Landscape Report

26 May 2009

VISTX Announces Strategic Partnership With InnoVest Technology Outsourcing Consortium

21 May 2009

Convergys Named to Top Ten of 2009 Global Outsourcing 100

20 May 2009

Aspect Continues Global Unified Communications Deployment with Successful Implementation in European Headquarters

20 May 2009

Collection Revenue Increases Attributed to IAT Dialing Technology

20 May 2009

About

News RSS Feed



Copyright Auriemma Roundtables, Inc. All rights reserved.