Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Revisiting Dodd-Frank; Its Design May Make Next Crisis Even Worse

23 March 2017


More Twists in ED's 'Dear Colleague' Collection Fee Matter

22 March 2017


Court Dismisses CFPB Complaint Against Payment Processor For Ignoring Red Flags

22 March 2017


Another Court Rules No FDCPA Violation For: “This settlement may have tax consequences. Please consult your tax advisor.”

20 March 2017


New Executive Order Aimed at Deregulation Includes CFPB

20 March 2017


House to Begin Debate on Bill to Fix Class Action Litigation

9 March 2017


FDCPA Caselaw Review for February 2017

9 March 2017


49 Call Attempts in 18 Days with No Evidence of Intent to Harass = No FDCPA Violation

8 March 2017


Debt Collectors Sued for Not Assessing Interest . . . Seriously?!?

2 March 2017


Collection Letter Containing Check Box to Dispute Debt Created Potential FDCPA Claims, Federal Court Rules

1 March 2017


Wells Fargo to Settle Two Separate TCPA Class Actions Totaling Over $17.7M

28 February 2017


Trump Signs Another Executive Order to Make Good on Promise of Deregulation

27 February 2017


Court Holds Collection Calls to a Wrong Person’s Home Phone are not a TCPA Violation

22 February 2017


Petitioners Seek Prior Express Written Consent for All Autodialed Calls to Cell Phones Under the TCPA

21 February 2017


District Court Judge Finds Collection Calls in Medical Case Are “Concrete Injury” Under Spokeo

16 February 2017


FTC Announces $700,000 Settlement with Debt Collector

15 February 2017


Interim Guidance Says 2-for-1 Regulation Rule Doesn't Apply to CFPB

15 February 2017


District Court Rules FDCPA Plaintiff Not Entitled to Second Bite of the Apple

14 February 2017


Court Rules 125 Calls in 135 Days is Not FDCPA Violation

9 February 2017


Tom Pahl Named Acting Director FTC Bureau of Consumer Protection

8 February 2017