Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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FDCPA Case Law Review for December 2016

18 January 2017


New York Court Rules in Favor of Passive Debt Buyer

17 January 2017


Court Rejects Spokeo Argument - Declines to Dismiss FDCPA Envelope Case

12 January 2017


U.S. District Court in Indiana Rules 1099(c) Disclosure by Collection Agency is Not Misleading

11 January 2017


Collection Agency Wins FDCPA Case Against Plaintiff Without an Account

9 January 2017


FDCPA Case Law Review for November 2016

9 January 2017


The CFPB and the FTC Should Divide Up Debt Collection Enforcement

9 January 2017


Agency Seeking Attorney Fees in FDCPA Case Gets Mixed Result

5 January 2017


Kansas District Court Provides No Clarity on Payment/Revival Disclosures

4 January 2017


Requesting Attorneys’ Fees in Court Summons Does Not Misrepresent Amount of Debt

3 January 2017


Illinois Federal Judge Rules Collection Agency is Liable for Law Firm's FDCPA Violation

20 December 2016


Judge Grants Collection Agency's Motion For Summary Judgment in FDCPA Bona Fide Error Case

15 December 2016


Massachusetts Proposes New Rules for Collection Litigation on Credit Card Debt

15 December 2016


Judge Denies Prevailing Party's Motion For Attorneys' Fees in FDCPA Case

14 December 2016


The CFPB Should Not Single-Out Collectors for Non-English Disclosure Requirements

13 December 2016


Court Holds That Interest Reference in Dunning Letter is Not FDCPA Violation

12 December 2016


Breaking News: Second Circuit Court of Appeals Denies Request for Interlocutory Appeal in FDCPA Voice Message Case

8 December 2016


FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA

7 December 2016


Off the Grid: TCPA Class Action Settlement for Energy Utility Company

7 December 2016


Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA

6 December 2016