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AdobeStock-credit-report

Federal Court in Indiana Refuses to Dismiss lawsuit over Collection Agency Obtaining a Credit Report While Attempting to Collect Delinquent Rent

24 July 2017

AdobeStock-webinar

CAC’s Collection Bootcamp Will Make You Run a Better Agency (sponsored)

20 July 2017

AdobeStock-settlement-team-partner-agreement

Consumer's Credit Repair Agreement Becomes Issue in Collection Dispute

20 July 2017

AdobeStock-court-decisions-judge-decide

5th Cir. Holds Debt Collector’s Obligation to Report Debt as Disputed Not Limited By § 1692g

20 July 2017

AdobeStock-credit-report

How New Credit Reporting Guidelines May Impact Consumers…and Lenders

19 July 2017

AdobeStock-caller-who-is-calling-right-party-authenticate

FCC Attempts to Address Thorny Debt Collection Issue

18 July 2017

AdobeStock-credit-report

Ontario Systems Announces Partnership with Palinode for Efficient e-OSCAR Dispute Processing

17 July 2017

AdobeStock-webinar

LiveVox Discusses a Practical Approach to Capturing Consent and Driving Multichannel ROI

13 July 2017

iStock-medical-health-records

Don’t Stop Believing: 501(r) Compliance Takes Ongoing Vigilance

12 July 2017

AdobeStock-Policies-Procedures

Calls to Consumer Prior to Processing Cease & Desist Letter Do Not Violate FDCPA

11 July 2017

AdobeStock-webinar

LiveVox Discusses Latest Cell Phone Consent Management Approaches with TCPA Legal Counsel

13 June 2017

pixabay-rules-referree-game

No Documented Procedures, No Bona Fide Error Defense

18 May 2017

AdobeStock-court-decisions-judge-decide

Another "Tax Consequence" Case, Another Decision - This One Positive for Collectors

15 May 2017

AdobeStock-Customer Service Complaint

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017

AdobeStock-court-decisions-judge-decide

Court Rules Sending Validation Through CFPB Portal Does Not Satisfy FDCPA

4 May 2017

iStock-checklist

Focus on 3 Key Areas to Audit Collection Agencies: Area 3, Compliance Plan

1 May 2017

iStock-healthcare-money-finance-payment-medical

Focus on 3 Key Areas to Audit Collection Agencies: Area 1, Cash Handling

26 April 2017

AdobeStock-colorado

Colorado's FDCPA Adds Media Requirements, Removes its Collection Agency Board

25 April 2017

pixabay-mistake-correction-error

Bona Fide Error Defense Comes Through For Collector With Strong Processes

20 April 2017

AdobeStock-violation-call-penalty-stop

FTC Settles With Collector Over Multiple Alleged FDCPA Violations

27 March 2017