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pixabay-rules-referree-game

No Documented Procedures, No Bona Fide Error Defense

18 May 2017

AdobeStock-court-decisions-judge-decide

Another "Tax Consequence" Case, Another Decision - This One Positive for Collectors

15 May 2017

AdobeStock-Customer Service Complaint

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017

AdobeStock-court-decisions-judge-decide

Court Rules Sending Validation Through CFPB Portal Does Not Satisfy FDCPA

4 May 2017

iStock-checklist

Focus on 3 Key Areas to Audit Collection Agencies: Area 3, Compliance Plan

1 May 2017

iStock-healthcare-money-finance-payment-medical

Focus on 3 Key Areas to Audit Collection Agencies: Area 1, Cash Handling

26 April 2017

AdobeStock-colorado

Colorado's FDCPA Adds Media Requirements, Removes its Collection Agency Board

25 April 2017

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Bona Fide Error Defense Comes Through For Collector With Strong Processes

20 April 2017

AdobeStock-violation-call-penalty-stop

FTC Settles With Collector Over Multiple Alleged FDCPA Violations

27 March 2017

AdobeStock-phone-answer-fdcpa-landline.jpeg

49 Call Attempts in 18 Days with No Evidence of Intent to Harass = No FDCPA Violation

8 March 2017

AdobeStock-questions

Debt Collectors Sued for Not Assessing Interest . . . Seriously?!?

2 March 2017

AdobeStock-dispute-argue-disagree

Collection Letter Containing Check Box to Dispute Debt Created Potential FDCPA Claims, Federal Court Rules

1 March 2017

AdobeStock-consent

Ninth Circuit: Cancellation of Gym Membership Didn’t Revoke Consent to be Contacted

23 February 2017

AdobeStock-petition-protest

Petitioners Seek Prior Express Written Consent for All Autodialed Calls to Cell Phones Under the TCPA

21 February 2017

AdobeStock-settle-case-lawsuit

FTC Announces $700,000 Settlement with Debt Collector

15 February 2017

AdobeStock-violation-call-penalty-stop

Employers Beware: Ninth Circuit Finds Inclusion of Liability Waiver in FCRA Background Check Disclosure Form is a Willful Violation

13 February 2017

AdobeStock-court-decisions-judge-decide

Court Rules 125 Calls in 135 Days is Not FDCPA Violation

9 February 2017

iStock-locked-data-security

How to Improve IT Security While Reducing Costs – The State Collection Service Story (Sponsored)

9 February 2017

AdobeStock-colorado

Colorado Holds Hearing on Whether to Sunset Its Fair Debt Collection Practices Act

6 February 2017

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Compliance Professionals Forum Announces 2017 Editorial Review Board Members

2 February 2017