Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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New Consumer Strategy for Baiting FDCPA Violations, and Use of Text Messages in Debt Collection

21 June 2018


N.D. California: 1692g Validation Notice Not Overshadowed by CFDBPA Disclosure

21 June 2018


FDCPA Caselaw Review for May 2018

12 June 2018


Diversify, or Suffer the Consequences

4 June 2018


How DCI Is Embracing Artificial Intelligence (sponsored)

24 May 2018


FDCPA Caselaw Review for April 2018

22 May 2018

State Licensing Deadlines June

June Renewals Calendar: Licensing, Reports

22 May 2018


Can Risk Be Outsourced? Understanding Your Downstream Partners' Liabilities

3 May 2018


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1 May 2018


How Policies and Procedures Can Add to - or Subtract From - Your Bottom Line (sponsored)

30 April 2018


FDCPA Caselaw Review for March 2018

26 April 2018


Both Sides Await Conference on Cross Motions for Appeal in Third Circuit RICO Case

25 April 2018


May Renewals Calendar: Licensing, Reports

25 April 2018


It's Compliance Weekly! A Look at insideARM's Newest Newsletter

24 April 2018


Collectors Finally Winning FDCPA Cases: Is the Tide Turning or is Something Lurking?

9 April 2018


The Top Four Challenges Facing the Collections Industry (sponsored)

9 April 2018

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BREAKING: 2nd Circuit Upholds Taylor, Big Industry Win on Interest Disclosure Issue

29 March 2018


Collection Boot Camp: Skip Tracing Guide (sponsored)

22 March 2018


Collectors Need a Better Way to Confirm they are Speaking with the Right Person

15 March 2018

Midland police officer talks with scammer - March 2018 - without tweet

Police Officer Plays with IRS Scammer; Provides Textbook Example for Consumers

13 March 2018