Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Stellar Recovery Secures Significant Fair Debt Collections Practices Act Victory

25 October 2017

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18 Million More Reasons Debt Collectors Need to be Engaged in the Illegal Robocall Solution

23 October 2017

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The One Simple Thing Your Recovery Scoring Strategy Is Missing (sponsored)

19 October 2017

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Washington District Court Adopts Seventh Circuit Analysis Regarding Collection of Time-Barred Debts

18 October 2017

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Kaulkin Ginsberg Company Releases Middle Market ARM Benchmarking Report

17 October 2017

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Another 1099(c) Disclosure Case Moves Forward in New Jersey

17 October 2017

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CFPB Takes Action Against "Document Preparation" Company as Debt Industry Struggles to Deal With Influx of Mass Validation Requests

16 October 2017

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Pennsylvania Enters into a New Era of Consumer Protection Enforcement: What Financial Services Companies Must Do Now

12 October 2017

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What’s the Most Important Account in Your Collections Inventory? (sponsored)

11 October 2017

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Debt Collector Prevails in FDCPA Case About Outdated BBB Rating

11 October 2017

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Compliance Challenges Discussed by Industry Experts in Podcast

10 October 2017

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Experts React to FDCPA Court Decision on Emailed Validation Notice

9 October 2017

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Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA

5 October 2017

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Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense

4 October 2017

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New York Court Rules Settlement Offer in First Letter Not a FDCPA Violation

3 October 2017

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FDCPA Case Challenges Use of Trade Name Abbreviation

28 September 2017

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Voicemail Emerges Again With Questions of "Communication" and Meaningful Disclosure

27 September 2017

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Judge Awards Attorney Fees to FDCPA Defendant in Case of 'Vexatious' Plaintiff's Counsel

25 September 2017

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5th Cir. Holds Threat of Lawsuit to Collect Partially Time-Barred Debt Did Not Violate FDCPA

21 September 2017

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Court Rules Verification Docs Fulfill “Least Sophisticated Consumer” Standard

21 September 2017