Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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More Twists in ED's 'Dear Colleague' Collection Fee Matter

22 March 2017


Judge Rules For Servicer in TCPA Case Regarding Calls to Number Provided for Subsequent Loan

21 March 2017


Trump's ED Dept Withdraws Position Prohibiting Collection Fees on FFEL Defaults

21 March 2017


Student Loan Guarantor Agency Not Liable for Collector’s Alleged TCPA Violations

14 March 2017


More Twists and Turns in the Quest to Obtain a Department of Education Contract

13 March 2017


Wells Fargo to Settle Two Separate TCPA Class Actions Totaling Over $17.7M

28 February 2017


CFPB Requests Information on Proposed Student Loan Data Initiative

23 February 2017


Organization Seeks Small Firms to Complete RFI for Federal Subcontracts, Tightens Membership Requirements

7 February 2017


Student Loan Servicers Petition FCC to Reconsider TCPA Exemption Rules

24 January 2017


CFPB, Washington, Illinois Sue Largest Student Loan Servicer; Company Says It's Politics

19 January 2017


Performant Financial Responds to Washington Post Article

19 January 2017


Trump's Education Pick Has Debt Collection Ties

18 January 2017


Federal Govt Contract Expert Offers Insight Into ED Collection Contract Awards

22 December 2016


Dept of Education Announces Debriefing Schedule for Unsuccessful Participants in Collection RFP

19 December 2016


New Student Loan Rehab Portal from BillingTree Assists Agencies and Consumers

14 December 2016


Breaking News: Department of Education Announces Award of New Debt Collection Contracts

10 December 2016

The CFPB's Consent Orders Regulating the ARM Industry Thumbnail

insideARM Releases Updated CFPB Consent Order Report Including Charts, Analysis and Examples

8 November 2016

CFPB Plans Public Meeting on Debt Collection

17 October 2016


Is the Wait for the ED Contract Almost Over?

19 September 2016


CFPB Makes Bridgepoint Education Refund All Private Student Loans

13 September 2016