Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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ED Cancels Student Loan Servicing Solicitation; Announces “Next Generation” Plan

2 August 2017

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The Department of ED Contract: A Candid Discussion between Industry Experts Mike Ginsberg and Randy Kamm

27 June 2017

Department of Education Files Appeal of Preliminary Injunction; Briefing Deadlines Set

26 June 2017


Secretary of Education Betsy DeVos Announces Intent to Appoint Dr. A. Wayne Johnson as Chief Operating Officer of Federal Student Aid

21 June 2017

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Performant Financial Corporation Announces Termination of Student Loan Recovery Contract

19 June 2017

Judge in ED Collection Litigation Reacts to OpEd and News Stories; Continues Preliminary Injunction Indefinitely

1 June 2017

Dept. of ED Amends Debt Collection RFP and Remediation Plan

30 May 2017

ED Proposes Single Source Model for Massive Student Loan Servicing Contract

22 May 2017


ED Proposes "Do Over" in RFP for Private Collection Services

22 May 2017

CFPB Makes Somewhat Unsurprising Finding in the Ridiculously Complicated World of Student Loan Repayment

17 May 2017


Nobody Answering the Phone; Student Loan Borrowers (and Taxpayers) Impacted Bigtime

8 May 2017

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Infographic: The Ongoing Saga of the US Dept. of ED Private Collection Agency Contract

3 May 2017


2 New Developments Today in ED Collection RFP

3 May 2017

New York State Now Offers Free College Tuition: The Potential Beginning of a Major Nationwide Trend?

1 May 2017

Emergency Extension of TRO Preserves Status Quo in Dept. of ED Collection Contract

1 May 2017

Judge Issues 30-Day Halt To Proceedings in ED Contract Debacle

20 April 2017


GAO Report on ED Decision Process Pulls No Punches

11 April 2017


GAO Releases Decision on Department of ED Collection RFP Protests

10 April 2017

Last Friday Brought New Twist in Dept. of ED Debt Collection Road

3 April 2017

TG to Continue its No-Collection-Fee Practice for Borrowers Agreeing to Loan Rehabilitation or Repayment within 60 Days of Default

24 March 2017