The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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This REDLINE Tracks How the 'Stopping Bad Robocalls Act' Would Change the TCPA

22 June 2018

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New Consumer Strategy for Baiting FDCPA Violations, and Use of Text Messages in Debt Collection

21 June 2018

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Secret Limitation? Court Denies Summary Judgment to TCPA Defendant Who Couldn’t Prove Customer Had Full Authority to Provide Number

20 June 2018

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Consumer-Side TCPA Comments Reviewed: CFPB Respectful, Consumer Action Aggressive, Cunningham and Moskowitz Taciturn in their Comments to FCC

19 June 2018

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From Bad Reyes to Worse Reyes: Court Refuses to Certify ATDS Functionality Ruling for Interlocutory Appeal

14 June 2018

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BCFP Advises FCC to Carefully Consider ATDS Definition in Context of Debt Collection

14 June 2018

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Mystery Solved!: So That’s What Happened to the FCC’s Order Implementing the BBA Amendment to the TCPA Exempting Collectors of Government-Backed Debt

12 June 2018

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Simultaneous House and Senate Bills Introduced to Expand TCPA’s ATDS Definition to Stop Robocalls made from Lists

11 June 2018

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*7 Wars: FCC Considers Key Punch Revocation in Effort to Stop Robocalls

5 June 2018

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TCPA Case Law Update: May

5 June 2018

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Facing the Music: Consent Granted When Consumer Voluntarily Provides Phone Number Limited by “Transactional Context”

31 May 2018

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Court Holds Manual Clicker Application Not an ATDS Based on FCC’s 2003 Predictive Dialer Ruling

30 May 2018

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Time for Clarity: Two Courts Reach Opposite Conclusions on the Viability of the FCC’s Predictive Dialer Rulings on the Same Day Because TCPAland

17 May 2018

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A New Day for Predictive Dialer TCPA Cases? First Court Holds That FCC Predictive Dialer Rulings Survive ACA Int’l

17 May 2018

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FCC Seeks Input for TCPA Reinterpretation

15 May 2018

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Call Blocking/Labeling: Big Impact, But Little Understanding

3 May 2018

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9th Cir. Holds Party That Obtains Cell Number Indirectly May Have TCPA Consent

2 May 2018

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Using ACA v. FCC Decision, District of Nevada Grants Summary Judgment to Agency on TCPA Claim

4 April 2018

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10 Things You Need to Know About the Long-Awaited D.C. Circuit's TCPA Ruling

20 March 2018

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Commissioners Comment on Circuit Court Ruling in ACA v. FCC

20 March 2018