The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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Judge Denies “Nomorobo” Operator’s Request to Alter Her Prior Opinion Dismissing TCPA Case

10 January 2017

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AT&T Introduces Service Designed to Target and Block Calls

22 December 2016

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FCC Chairman to Step Down; Could Lead to Reversal of TCPA Ruling

15 December 2016

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Today at 1pm eastern: FCC Holds Robocalls Webinar For Consumers

14 December 2016

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Mo. Federal Judge Rules Hospital Not Liable for Potential TCPA Claims Based on Acts of Third Party Agency

13 December 2016

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2nd Cir. Rules Successful Offer of Judgment Mooted TCPA Putative Class Action

8 December 2016

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TCPA Case Allowed to Proceed, But Not as Class Action

7 December 2016

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FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA

7 December 2016

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Off the Grid: TCPA Class Action Settlement for Energy Utility Company

7 December 2016

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Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA

6 December 2016

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FCC Releases TCPA Enforcement "Reminder" as Speculation Continues About Trump Effect

23 November 2016

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LiveVox Discusses Technology for Effective TCPA Defense in Upcoming Webinar

22 November 2016

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Can Trump Make the TCPA Great Again? A Highly-Speculative Look at the Future of the TCPA under a Trump Presidency

17 November 2016

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Second Circuit Moots Class Claims Based on Offer of Judgment

10 November 2016

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TCPA Case Law Review for October 2016

27 October 2016

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LiveVox Discusses Top Ways to Fortify Your TCPA Defenses with TCPA Legal Experts in Upcoming Webinar

25 October 2016

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D.C. Court of Appeals to Hear Oral Arguments in ACA International v. FCC Case

18 October 2016

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ND Calif. Holds Numerous Unwanted Calls Required for TCPA Standing

10 October 2016

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TCPA Case Law Review for August 2016

29 September 2016

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Sergei Lemberg Shares His Tips and Strategies With Creditors at Compliance Symposium

28 September 2016