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AdobeStock-leader-super-hero-child-courage-fight-victory-win

Debt Collector Brings RICO Suit Against Lexington Law

7 June 2018

AdobeStock-Customer Service Complaint

Convoke Adds Complaints Management to its Platform

17 May 2018

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CFPB Releases Final Request in Call for Evidence Series About its Practices

12 April 2018

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How to Manage Your Online Reputation in the ARM Industry (sponsored)

8 March 2018

AdobeStock-Customer Service Complaint

CFPB Looking for Input on its Controversial Complaint Portal

6 March 2018

CFPB Complaints

Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective

5 February 2018

CFPB Complaints

Continuity, Compliance and the CFPB: Food For Thought When Responding to Complaints (sponsored)

30 November 2017

AdobeStock-dispute-argue-disagree

Collection Boot Camp: How to Respond to Collection Disputes

26 October 2017

AdobeStock-Customer Service Complaint

What to Include in an 'Interim Response' on CFPB Complaint Portal

5 September 2017

AdobeStock-class-action-school-swim-fish

Are Significant Changes To Class Actions On The Horizon? (Part Two)

29 June 2017

AdobeStock-Customer Service Complaint

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017

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ACA International Publishes Dispute of CFPB Consumer Survey

1 March 2017

AdobeStock-feedback-ratings-measure

Unexpected CFPB Move; Release of Yelp-Style Rating Plan

9 February 2017

AdobeStock-Customer Service Complaint

Source Says CFPB Company Complaint Portal Updates Will Release in March

31 January 2017

AdobeStock-Customer Service Complaint

CFPB Complaint Portal - Analysis of Coming Enhancements

17 January 2017

AdobeStock-Customer Service Complaint

CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection

3 January 2017

AdobeStock-Customer Service Complaint

A Former CFPB Insider’s Guide: Things to Consider before Responding to Your CFPB Complaints

12 December 2016

AdobeStock-comments-opinion-voice-speak

CFPB Asks For Input Regarding New Consumer Complaint Feedback Process

30 November 2016

AdobeStock-court-decisions-judge-decide

FDCPA Case Law Review for September 2016

13 October 2016

Midwest Compliance Symposium - Lemberg and Bedard - photo by Stephanie Eidelman

Sergei Lemberg Shares His Tips and Strategies With Creditors at Compliance Symposium

28 September 2016