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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021

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Hunstein: Defendant files Petition for Rehearing En Banc

26 May 2021

Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]

Spring Oaks Hires Wyatt Shaw as Director of Partnership Services

26 May 2021

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TCN Launches Voice Analytics for Improving Agent Performance and Increasing Efficiency of Contact Center Operations

26 May 2021

An animated image of a judge facing two lawyers in court [Image by creator cookart from AdobeStock]

HUNSTEIN UPDATE: Court in Illinois Cites Hunstein with Approval While Distinguishing It

25 May 2021

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Executive Q&A: Katabat CEO Shares Charge-Off Predictions and Thoughts About the Future

25 May 2021

Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]

Crown Asset Management Welcomes Seasoned Management Professional Annie Gonzales as Audit and Compliance Manager

25 May 2021

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB and FTC Each Issue Fines/Penalties Against Debt Settlement Companies

24 May 2021

Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]

First Financial Asset Management Continues Annual Sponsorship of the Promise686 Promise Race

24 May 2021

An animated image of a judge facing two lawyers in court [Image by creator cookart from AdobeStock]

Out of the Frying Pan: Another Defendant Ends up in State Court After Raising Article III Issues

20 May 2021

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Southern District of California Says Unanswered Calls are Not a Communication

19 May 2021

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Legal Service of Process Leader ProVest Celebrates 30th Anniversary

19 May 2021

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Maryland Alleges Partnership Program Between Missouri Bank and Fintech Partners Violates State Licensing Laws

18 May 2021

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CA DFPI Hires Fintech Legal Expert to Lead New Financial Technology and Innovation Office

18 May 2021

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Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It

17 May 2021

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House Passes Debt Collection Improvement Act

17 May 2021

4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Letter Vendor Coalition Develops FAQ's for Hunstein Questions

17 May 2021

Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]

Morcelle Named Executive Vice President at Creditors Adjustment Bureau

17 May 2021

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The Comprehensive Debt Collection Improvement Act: An Explainer

13 May 2021

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Aargon Agency Partners with Interactions to Accelerate the Digital Transformation of its Contact Center

13 May 2021